Resume

See here for the pdf version of my resume.

Experience

• Cognizant 2022 - 2023

Sr. Project Manager

• Led multiple concurrent projects within a PMO supporting healthcare clients including BCBS and Dean Health.
• Managed end-to-end delivery of technology implementations, including TriZetto (Facets, QNXT), improving billing and claims processes.
• Established RACI matrices and ensured alignment across cross-functional teams.
• Delivered consistent status reporting, risk tracking, and stakeholder communication at all levels.
• Manulife / John Hancock 2022

Project Consultant

• Managed risk remediation projects focused on cryptographic standards across multiple technical workstreams.
• Tracked project performance using Planview and Power BI dashboards; delivered executive-level updates (CEO and Steering Committee).
• Coordinated cross-functional teams to ensure timely execution and risk mitigation.
• Maintained project documentation and workflow systems including SharePoint.
• Cansco 2018 - 2020

Project Director

• Directed end-to-end engineering and manufacturing projects from design through deployment using ERP systems.
• Defined project scope, developed schedules, allocated resources, and managed budgets.
• Led cross-functional teams including engineering, sales, and products to deliver client solutions.
• Managed key accounts, negotiated contracts, and ensured alignment with SOW and delivery expectations.
• FTV Proclad 2010 - 2018

Business Project Management

• Delivered global turnkey engineering projects across multiple regions (UAE, USA, Asia, EU).
• Managed project plans, budgets, timelines, and vendor coordination for large-scale manufacturing initiatives.
• Led project kickoff meetings, stakeholder presentations, and executive reporting.
• Ensured quality delivery and escalated risks/issues to leadership when necessary.

Education

• University of Wollongong

MBA with Distinction

• Jiangsu Normal University

B.A. in Education and Psychology

Certifications

• Project Management Professional (PMP), Project Management Institute since 2013
• Certified ScrumMaster (CSM) since 2022
• Microsoft IT Support Specialist Certificate 2025
• Project Risk Management Professional (RMP) Training 2015
• Life Insurance License 2021

Skills

• Tools: Jira, ServiceNow, Smartsheet, Planview, Confluence, Azure DevOps, MS Project, Power BI, AI Tools, git
• Methodologies: Agile, Waterfall, Hybrid
• Technical: ERP Systems, PLM Processes, Data Reporting and Dashboards
• Languages: English (Fluent), Mandarin (Native)
• General: Communication, stakeholder management, multi-project coordination, executive presentations